« Tale of Two Yarn Orders | Main | Gloves Come and Go »

Is it a message from the universe?

Maybe I'm just not meant to order stuff off the internet. With the exception of the Yarnmarket.com order (hi Deborah! Thanks for leaving a comment yesterday. I love the yarn. Which is Tahki Yarns New Tweed, since Skiffyknitter asked.), I am apparently cursed.


The new story... I ordered an x-mas gift. X-mas gift arrived today. It was supposed to have 6 parts, but the box contained only 1. The invoice states that there should be 6 and I paid for 6. What to do?


Well, I called the phone number on the invoice. Got a recording that they had a new phone number. Called that. Was able to interact with an automated "check your status" system, but if you tried to talk to a person, it just gave you a message to send an email. I searched the website (and this isn't a huge internet store, but it also isn't a little no-name place either) and there is no phone numbers! So I sent an email inquiring whether I get the other 5 parts and when, or how do I get my refund.


But I can't believe there is no human being that I can talk to about this. I know an email is answered by a human being, but when you are angry and missing part of your order, you want to at least talk to someone, and potentially yell if you have to.



I was planning on ordering some more things for x-mas online, but now I'm afraid. I think I'm cursed.

Post a comment


About

This page contains a single entry from the blog posted on December 12, 2008 3:44 PM.

The previous post in this blog was Tale of Two Yarn Orders.

The next post in this blog is Gloves Come and Go.

Many more can be found on the main index page or by looking through the archives.

Powered by Movable Type 5.031
Hosted by LivingDot