Wow! I know I posted about good customer service from Newman's Own and I was very happy when they sent me two coupons for pretzels to replace the bags I was unhappy with.
Well, last night I came home and found a box addressed to me outside my door. I hadn't ordered anything recently so I was curious. I opened it up and inside were 3 bags of the Newman's pretzels that I love and they were 3 bags from before they changed their baking method. It is the old pretzels that I love!!!
How awesome is that!?! Not only did they take the time to send me coupons and a personal email, but they also found some extra pretzels at a warehouse or store and mailed them to me. I'm definitely a super loyal Newman's Own fan now!!!
Comments (3)
That is awesome! It is nice to hear about companies doing more than they are obligated. I'll have to check out more of their products
Posted by Britt | June 4, 2010 11:54 AM
Posted on June 4, 2010 11:54
I love their salad dressings.
Posted by Celia | June 4, 2010 12:08 PM
Posted on June 4, 2010 12:08
That story totally sold me - next time I'm at any grocery store other than Trader Joe's, I'll have to try your pretzels, or something by Newman's Own. That kind of service should definitely be supported!
Posted by Terby | June 5, 2010 7:49 AM
Posted on June 5, 2010 07:49